Shukur for individuals

Built to serve those who serve others.

Open your Shukur account in a few minutes with your UAE PASS and turn great service into recognition, rewards and simple everyday banking.

Bank Account & Debit Card
Digital Tips & Recognition
Contactless Payments
Receive Your Salary
Easy UAE Bank Transfers
Zero Account Fees
AVAILABLE SOON ON
App store download buttonGoogle Play store download button
The New Era of Digital Appreciation

Meet Shukur.

Great service deserves more. Too often, it gets less. Shukur changes that. One tap delivers instant appreciation, enabled by your Shukur bank account and debit card, powered by ruya.

*Terms and conditions apply

Reviews

Get recognised for great service. Customers can rate and review instantly. No awkward requests. No chasing feedback.

Tips

Make tipping feel personal again. With a simple tap, customers can tip instantly with no app needed.

Banking

All earnings, connected. From tips to payroll  in one bank account with debit card for full financial access and control.

Rewards

A community built on recognition and connection. Deliver exceptional service and unlock rewards that elevate teams.

Real banking. Real inclusion.

Made for everyday service heroes.

From front of house to teams behind the scenes, Shukur is for you.
You don’t need to receive tips or ratings to apply.

Get started from your phone.

Apply digitally with your UAE PASS and Emirates ID, in a few simple steps.

Banking that works as hard as you do.

Receive your earnings, manage everyday spending and make UAE bank transfers, all from one account.

Free Mastercard debit card.

Shop online, tap to pay in-store and enjoy free ATM withdrawals.*

No minimum balance. No salary transfer required.

Your money. Your way. No barriers.

*Terms and conditions apply

EVERYDAY BANKING, CONNECTED

Your money. Your everyday.

From payday to everyday spending.
Your account and debit card, with or without tips and reviews.

Shukur app showing the debit card and card controls

One card.
Everyday freedom.

Your Mastercard debit card, provided by ruya. Ready for the way you spend.

  • Pay online and in store
  • Withdraw cash at ATMs
  • Manage your card in the Shukur app

More than money.
For a better tomorrow.

Your Mastercard Platinum card brings benefits beyond everyday banking. Explore what’s available to you today.

Your Mastercard Platinum DEBIT CARD awaits

Explore

The Shukur difference.

See what changes for you and the people behind great service.

Appreciation, connected

Accepting tips

Before

A customer loves your service, but has no cash. The moment becomes awkward, and the tip is lost.

Service workers showing their Shukur wristbands
With Shukur

A tip without the cash.

The customer taps your Shukur wristband to leave a digital tip. Instant notification. Instant recognition. No missed moments.

Before

Great feedback reaches the business. The person behind that great service can be missed.

Shukur digital tipping interface
With Shukur

Let the thank you reach you.

Customers can recognise the person who made their experience better, connecting their appreciation directly to your service.

Before

The small things you do well are easy to forget after a busy shift. Your everyday effort can pass without a moment of recognition.

Service workers showing their Shukur wristbands
With Shukur

Make good work visible.

See the recognition you receive and celebrate the service you give. Keep the appreciation behind your work in view.

Before

Managing earnings and everyday spending can feel disconnected. Keeping track of your money takes extra effort.

Shukur banking interface illustration
With Shukur

Everyday banking, with you.

Manage your money through an account and debit card provided by ruya, bringing your earnings and day-to-day banking into one place.

Appreciation, connected

Giving tips

Before

Someone makes your day, but you have no cash to say thank you. A small gesture of appreciation gets put off or forgotten.

Shukur digital tipping interface
With Shukur

A thank you without cash.

Use the Shukur experience to leave a digital tip for great service.

Before

You want to recognise someone who gave you great service. Your feedback may never reach the person who deserves it.

Service workers showing their Shukur wristbands
With Shukur

Recognise the person.

Give feedback that helps the people behind the service feel seen.

Before

Your service interactions, tips and feedback can feel disconnected. It is harder to keep appreciation connected to the experience.

Shukur banking interface illustration
With Shukur

Keep appreciation connected.

Bring your service interactions, tips and feedback into a clearer everyday experience.

Before

You see great service every day. The stories and people behind it can stay out of view.

Shukur community illustration
With Shukur

Be part of the story.

Discover people, moments and community updates through Shukur L.I.V.E..

Features depend on the participating business’s Shukur setup. Supported payment methods and applicable terms apply.

Appreciation, connected

Showing appreciation

Before

Someone makes your visit special. You want a simple way to show your appreciation while you are here.

Service workers showing their Shukur wristbands
With Shukur

Say thank you while you’re here.

Discover a simple way to appreciate the service that makes your visit special.

Before

A great experience is fresh in your mind. Once you move on, the chance to leave feedback can be forgotten.

Shukur digital tipping interface
With Shukur

Share the moment.

Leave feedback while your experience is still fresh.

Before

You want to leave a tip, but do not have cash to hand. Great service can go without the thank you you intended.

Shukur digital tipping interface
With Shukur

Less reliance on cash.

Use the available digital tipping methods. Supported payment methods and terms apply.

Before

You experience service worth talking about. That moment may stay with you alone.

Shukur community illustration
With Shukur

Help good service be seen.

Discover how to share appreciation with the Shukur community. Consent and community guidelines apply.

Use the available digital tipping methods at participating businesses. Supported payment methods, consent and community guidelines apply.

YOUR EVERYDAY TOOLKIT

Appreciation that goes further.

Your tips, recognition and everyday essentials. Connected around you.

Shukur My Tips screen with personal tip totals and performanceShukur My Ratings screen with personal ratings and customer feedback
A smiling hospitality worker in the Shukur communityA delivery worker using his phone and Shukur wristband

Recognition, in the moment.

See the appreciation customers leave for the service you give.

Tips, made personal.

A simple way for customers to say thank you, even without cash.

Your progress, in view.

Track your tips, ratings and customer feedback over time in the Shukur app.

Everyday banking, connected.

Your account and debit card, provided by ruya. Your earnings, together.

Everyday services, made simple.

Schedule payments and recharge your mobile. International transfers are coming soon.

A community that sees you.

People, stories and updates that celebrate great service on Shukur L.I.V.E.

Get started

Workplace tips and ratings are activated after your participating employer invites you and your device is connected.

APPRECIATION, IN ACTION

Real benefits. Real impact.
Built around you.

Shukur wristband with a customer appreciation notification
  • Earn up to 15% more.

    Recover earnings from missed tipping opportunities.

  • Up to 3x more recognition.

    More ratings, reviews and appreciation in real time.

  • 24/7 everyday banking.

    Access your salary, tips and money whenever you need it.

  • Verified customer ratings.

    Feedback linked to real customer tipping interactions.

SHUKUR L.I.V.E.

Great service.
Real people.

Be part of the Shukur movement. Meet the people behind great service, share your story and celebrate one another. Shukur L.I.V.E. brings our community together through recognition, connection and rewards.

Explore Shukur L.I.V.E.
The service worker featured in Shukur L.I.V.E., using his phone and wristband
GETTING STARTED

Your next chapter.
A few simple steps.

Start with everyday banking.
Follow steps 2 to 4 if you also want workplace tips and ratings.

STEP 1

Set up your account.

Start your Shukur registration and follow the account setup steps.

STEP 2

Join your workplace.

Accept the invitation from your employer once they have joined Shukur Business.

STEP 3

Connect your device.

Follow the setup instructions to connect your Shukur wristband or device.

STEP 4

Let appreciation reach you.

Once activated, start receiving customer tips and ratings, and see them in your app.

Your employer needs to join Shukur Business and invite you before workplace tips and ratings can be activated. Banking services are provided by ruya. Account opening is subject to approval.

POWERING SHUKRUR

Working together for you.

From receiving tips and opening your account to making payments, Shukur brings more of what you need together in one simple experience.

Your account and debit card, provided by ruya.

ruya

Easy sign-up

Everyday spending

Mobile recharge

Card payments

GOOD TO KNOW

Your questions, answered.

Yes. You can apply for a Shukur account and debit card for everyday banking, including receiving your salary through WPS. Tips and reviews are optional. Your employer only needs to join Shukur Business if you want workplace tips and ratings. Account opening is subject to ruya’s approval.

You’ll need to be at least 18 to open your Shukur account, provided by our banking partner, ruya.

Start your Shukur registration and follow the setup instructions. You’ll use your UAE PASS and Emirates ID for the account application. Account opening is subject to ruya’s approval.

Your bank account and debit card are provided by ruya. Shukur brings your tips, recognition and everyday banking together in one connected experience.

Open My Tips or My Ratings in the Shukur app to see your activity, track your progress and read customer feedback.

Use your debit card, receive salary and tips, make UAE bank transfers, schedule payments and recharge your mobile. International remittances are coming very soon.

Visit Explore your benefits to see the offers available to eligible cardholders. Partner eligibility, availability and terms apply.

Review the applicable fees and terms during registration and in the account documents provided by ruya.

Need more detail?

Visit our Knowledge Centre for more answers and guidance.

Have a question? Email us or call 600 520 201.

Visit Knowledge Centre
BUILT AROUND YOU

You make every day better.
Let appreciation reach you.

Bring your tips, recognition and everyday banking together with Shukur.

Get started

Workplace tips and ratings require an invitation from your participating employer. Banking services are provided by ruya. Account opening is subject to approval.