Turn great service into real-time feedback and recognition, with reviews, tips, banking and rewards for your team, connected in one platform.
Great service deserves more. Too often, it gets less. Shukur changes that. One tap delivers instant appreciation, enabled by your Shukur bank account and debit card, powered by ruya.
*Terms and conditions apply
Get recognised for great service. Customers can rate and review instantly. No awkward requests. No chasing feedback.
Make tipping feel personal again. With a simple tap, customers can tip instantly with no app needed.
All earnings, connected. From tips to payroll in one bank account with debit card for full financial access and control.
A community built on recognition and connection. Deliver exceptional service and unlock rewards that elevate teams.
See what changes for your business and the people behind great service.
Recognition in action
A guest loves their visit but leaves without a review. A 5-star opportunity lost. The person behind that great service goes unrecognised.
Your venue earns a positive review, your server gets recognised, and Google Reviews integration boosts ratings.
A grateful customer wants to tip, but has no cash. That awkward moment begins. No cash. No tip. A missed moment of appreciation.
Instant, app-free tips via Apple, Google or Samsung Pay, shared fairly through customisable tipping pools.
Your best people move on when they don’t feel valued. Replacing an employee costs up to $5,800, while customer satisfaction dips during training.
Shukur L.I.V.E. celebrates your team through recognition, stories and rewards, helping people feel valued, connected and motivated.
Paying your team takes more work than it should. Separate banking, tipping and payroll systems create extra admin and higher costs.
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WPS-ready payroll and accounts powered by ruya simplify payouts, improve visibility and give your team easier access to earnings.
In the moment of great service, customers tap, leave feedback and choose to share on Google. Your business gets the review. Your people get recognised. No QR codes. No reminders.
A wristband or tabletop device opens the moment for feedback. No app needed.
Google ReviewsCustomers leave feedback while the experience is fresh, with the option to share the same on Google.
Connect feedback to the person, department or team behind the service, so great work gets seen.
Suggested business plan: Starter, AED 149 per month plus VAT, up to 30 employees.
Wristbands and devices for your agreed setup are included. Additional devices are quoted separately.
Banking services are available to eligible registered UAE businesses, subject to verification and ruya’s approval. Shukur Individual applications are separate and subject to eligibility and ruya’s approval.
Your subscription and business-account application are separate steps. Banking services are subject to ruya’s approval.
Step 1Compare features and team limits to find the right fit for your business. For larger or multi-site businesses, let's discuss a tailored setup.
Step 2Complete your business application and provide your supporting documents. Our banking partner, ruya, will review your application and may request additional information.
Step 3Once approved, create your departments, invite employees, connect your devices and set your tipping rules. Our team will support you here.
Step 4No card or upfront payment required. Once your account is approved, we'll arrange your subscription and invoice you directly.
No two businesses operate the same. Set up Shukur around your teams, departments and tip distribution rules, so recognition reaches the right people.
For customers, ratings, digital tipping and Google Reviews come together in one simple checkout.
For people who work directly with customers, from valet, waiters and concierge teams to delivery drivers and personal trainers.
From warehouses and construction sites to cleaning, security and maintenance, make payroll simpler and banking more accessible for your people.
Tips and reviews are optional. But when great work deserves recognition, the tools are there. We’ll show you how.
More reviews, more tips means better engaged teams. Turn everyday recognition into lasting value for your business.
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Bring your people, banking and performance together, with tools that make everyday operations simpler.
Shukur connects service excellence, financial inclusion and everyday recognition with a shared ambition for a smarter, more inclusive UAE.
Banking services are provided by ruya (ruya Community Islamic Bank LLC), licensed and regulated by the Central Bank of the UAE.
Shukur is not a bank. ruya holds customer funds in accordance with applicable law.
Our banking partner
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You’ll need to be at least 18 and an authorised signatory for your business. Your Shukur Business account is provided by our banking partner, ruya.
Getting started with Shukur is simple. Choose the plan that best suits your business, continue to our online application and submit your details.
Once approved, our team will be in touch to help you set up your departments, invite your team and get ready to start recognising great service across your business.
No card is required when applying. Your subscription will be invoiced following approval.
Shukur is not a bank. Banking services, including eligible business and personal accounts and Mastercard debit cards, are provided by our banking partner, ruya (ruya Community Islamic Bank LLC), which is licensed and regulated by the Central Bank of the UAE.
ruya holds customer funds in accordance with applicable law. Network International and MyFatoorah support payment processing, while Mastercard is the card scheme.
Shukur provides the technology that brings digital tipping, ratings, recognition and employee engagement together in one connected platform.
For the full Shukur experience, we highly recommend your team members join Shukur Personal. This allows eligible team members to receive and manage their tips, access banking services provided by ruya, enjoy the benefits of a Mastercard Platinum debit card and become part of the wider Shukur experience.
However, your business can also accept tips through Shukur without every team member needing a personal account.
For customers, it's even simpler. They can tap a Shukur wristband or device to leave a rating or tip securely using their phone. No app download or Shukur account is required.
Shukur offers NFC-enabled wristbands for individual team members and shared devices for departments or service areas.
The number and type of devices included depend on your chosen subscription plan. If you need additional devices as your team grows, we'll help you find the right setup for your business.
Absolutely. Shukur is designed to recognise everyone who contributes to great service, including the people working behind the scenes.
Individual team members can be recognised through their own Shukur wristbands, while shared devices allow customers to recognise entire teams or departments.
You can also configure how tips are shared, ensuring recognition reaches the people who make great service happen.
Shukur is built for businesses of all sizes, from individual locations to larger organisations with multiple teams and service areas.
You can organise your teams into departments, manage devices and monitor service performance through the Shukur Business platform.
For businesses operating across multiple locations, our team can help structure the right setup.
You're in control of how tips are shared. Shukur allows you to configure distribution rules for each department, including the percentage allocated to your business and team members, with options for equal sharing or contribution-based distribution.
Different departments can have their own distribution settings, giving you the flexibility to manage tips in line with your business needs.
Tips are processed through a weekly settlement cycle, with each eligible team member receiving their allocated share directly into their linked ruya bank account. This makes tip distribution more transparent, consistent and easier to manage.
Your subscription is billed monthly at the price shown for your chosen plan.
Simply choose your plan and submit your application. Once approved, our team will confirm your subscription details and get you started.
All prices exclude VAT. Terms and conditions apply.
Your Shukur subscription includes ratings and reviews capture, business insights, reporting, device management, and business bank account-keeping fees, all included in your chosen plan for one predictable monthly price. When customers tip, a small Shukur platform fee of 0.78 to 2.45 applies per successful tip, while customers cover a separate service fee. Tips are capped at 100 per transaction.
Additional devices or services outside your plan may incur extra charges. For more, please refer to our Terms and Conditions.
Of course. We understand that business needs and circumstances can change.
Whether you're looking to upgrade, change or cancel your plan, our team is here to help. We'll work with you to explore the available options and ensure Shukur continues to be the right fit for your business.
Visit our Knowledge Centre for more answers and guidance.
Have a question? Email us or call 600 520 201.
